Return & Refund Policy

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If you are not entirely satisfied with your purchase, we’re here to help.



You have 7 days to return an item from the date you receive it. Please return item to Bromesberrow Estate Office, Bromesberrow Place, Ledbury, HR8 1RZ.

To be eligible for a return, your item must be unused and in the same condition that you received it.



One we receive your item, we will notify you that we have received it and will refund you after inspecting the item. Your refund will be issued via the same method of payment.



You will be responsible for paying for your own shipping costs for returning your item.


Contact Us

If you need to contact us regarding your return, please call the office on 01531 650102.


Delivery Policy

All orders will be processed within 2-3 business days. Orders will not be sent on weekends or bank holidays.

Your order will arrive via Royal Mail.

Postage charges will be calculated and displayed at checkout.